5 Tips to Help Your Team Revamp Your Brand’s Knowledge Articles

Most potential buyers or existing customers want fast online help. But more than half of them don’t start by calling businesses. They begin with seeking answers in knowledge articles. Harvard Business Review says that 57 percent of customers who call a business attempted to use the business’s self-service solutions first. And lack of information about Read more about <h1>5 Tips to Help Your Team Revamp Your Brand’s Knowledge Articles</h1>[…]

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